VISIT OUR OFFICE
92/2, MUNDKA INDUSTRIAL AREA, DELHI-110041
CALL/WHATSAPP : +91 9811222884 +91 9811999683
MAIL : INFO@DOMEWALA.COM
FREQUENTLY ASKED QUESTIONS
Yes. We offer complete on-site installation services through our trained technical team. Alternatively, we can provide a detailed installation manual and video guide if you prefer to assemble it with your own team.
We provide lifetime technical assistance for all our domes. Our support team can help you with troubleshooting, maintenance guidance, spare parts replacement, and future expansion or relocation.
You can reach us via:
📧 Email: support@domewala.com
📞 Phone/WhatsApp: +91-9811222884
🕒 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)
Our team typically responds within 24 hours.
We maintain stock of replacement fabric panels and covers. Minor damage can often be repaired on-site, but in case of major wear or tear, we can fabricate and ship a new cover customized for your dome’s frame.
Yes. We provide annual maintenance plans which include:
Structural inspection
Fabric cleaning & treatment
Tightening of frame joints
Replacement of worn parts (if required)
This ensures your dome remains in top condition and lasts longer.
Absolutely. Our team can dismantle, transport, and reinstall the dome at your new site. We can also provide remote guidance if you choose to handle relocation independently.
Yes. We stock all essential spare parts — including connectors, bolts, pipes, and cover materials — so you can easily order replacements whenever required.
Yes, all our domes come with:
5 years warranty on the steel frame
3 years warranty on the outer cover (against UV damage or material failure)
Warranty terms may vary based on model and material grade.
Regular cleaning using mild soap and water helps prevent dirt buildup. Avoid harsh chemicals or abrasive brushes. We also offer professional cleaning and inspection services annually upon request.
All customers receive digital documentation, including layout drawings, assembly diagrams, and foundation details. If misplaced, you can always request duplicates from our support team.